At Harmony by Design with Samantha, we are committed to maintaining the highest standards of professionalism, integrity, and ethical conduct in all aspects of our online support services. Our Code of Ethics serves as a guiding framework for our business practices and interactions with clients and stakeholders.
1. Client Welfare and Well-Being:
1.1 Confidentiality: We respect and protect the confidentiality of all client information shared during support sessions, in accordance with legal requirements and professional ethics.
1.2 Client-Centred Approach: We prioritise the best interests of our clients, tailoring our services to their unique needs, goals, and preferences.
1.3 Professional Boundaries: We maintain clear and appropriate professional boundaries with clients, ensuring that the relationship remains respectful and ethical.
2. Professional Competence:
2.1 Ongoing Learning: We are committed to continuous professional development and stay updated with current knowledge and best practices in our field.
2.2 Scope of Practice: We provide services within the scope of our training, expertise, and licensure, and refer clients to other professionals when necessary.
3. Non-Discrimination and Inclusion:
3.1 Cultural Sensitivity: We respect and celebrate diversity, treating all clients with respect regardless of their race, ethnicity, gender, sexual orientation, religion, or any other characteristic.
3.2 Non-Discrimination: We do not engage in any form of discrimination or bias, and we actively work to create an inclusive and welcoming environment for all clients.
4. Informed Consent:
4.1 Transparency: We ensure that clients have a clear understanding of the nature, goals, and potential risks or benefits of our services, and obtain informed consent before beginning any sessions or interventions.
5. Conflict of Interest:
5.1 Full Disclosure: We disclose any potential conflicts of interest and take appropriate steps to address them, always putting the client's welfare first.
5.2 No Exploitation: We do not exploit the trust or dependency of clients for personal, financial, or professional gain.
6. Integrity and Honesty:
6.1 Truthfulness: We communicate honestly and truthfully with clients, colleagues, and stakeholders.
6.2 Accountability: We take responsibility for our actions, acknowledge mistakes when they occur, and take steps to rectify them.
7. Privacy and Data Security:
7.1 Data Protection: We safeguard the privacy and security of client information and comply with all relevant data protection laws.
7.2 Technology Use: We use technology responsibly and securely to protect client data and maintain confidentiality.
8. Compliance with Laws and Regulations:
8.1 Legal Compliance: We comply with all relevant laws, regulations, and professional standards applicable to our online support services.
8.2 Reporting Obligations: We report any legal or ethical violations to the appropriate authorities as required by law.
9. Personal Well-Being:
9.1 Self-Care: We prioritise our own mental and emotional well-being, recognizing that self-care is essential to providing effective support to clients.
9.2 Avoiding Harm: We do not provide services when our own well-being or judgment may be impaired.
This Code of Ethics serves as a foundation for our commitment to ethical conduct and professional excellence. All members of Harmony by Design with Samantha adhere to this code and are expected to uphold these principles in their interactions with clients and colleagues. Our primary focus is the well-being and welfare of our clients, guided by a strong commitment to ethical values and principles.
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