Privacy & Confidentiality policy

At Harmony by Design with Samantha, we are committed to ensuring the privacy and confidentiality of all individuals who use our online support services. This Privacy and Confidentiality Policy outlines how we collect, use, disclose, and protect your personal information. We adhere to the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth) to safeguard your privacy.

1. Collection of Personal Information:

We collect personal information necessary to provide you with effective online support services. This information may include:

• Your name, contact information, and date of birth.
• Health information and medical history.
• Billing and payment details.

2. Use of Personal Information:

We use your personal information for the following purposes:

• To provide services and support tailored to your needs.
• To process payments and maintain accurate billing records.
• To communicate with you regarding appointments, updates, or changes to our      services.
• To improve our services and ensure their effectiveness.

3. Disclosure of Personal Information:

Your personal information will not be disclosed to third parties except in the following circumstances:

• With your explicit consent.
• To comply with legal obligations or court orders.
• To protect your safety or the safety of others in situations where there is a risk of harm.

4. Security of Personal Information:

We take stringent measures to protect your personal information:

• All data is securely stored and accessed only by authorised personnel.

5. Access and Correction:

You have the right to access and correct your personal information held by us. If you wish to do so, please contact us at info@harmonybydesign.me.

6. Complaints:

If you have concerns about how we handle your personal information, please contact us at info@harmonybydesign.me. We take all complaints seriously and will address them promptly.

7. Retention and Deletion:

We retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected or as required by law. When no longer needed, it will be securely destroyed.

8. Updates to the Policy:

This Privacy and Confidentiality Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and you are encouraged to review this policy periodically.

9. Contact Information:

For any questions or concerns regarding this Privacy and Confidentiality Policy, or to exercise your privacy rights, please contact us:

Harmony By Design with Samantha

URL:  Harmonybydesign.me

Email: info@harmonybydesign.me 

Contact: 0493 767 611

By using our online services, you acknowledge that you have read and understood this Privacy and Confidentiality Policy and agree to its terms. Your privacy is of utmost importance to us, and we are committed to maintaining the highest standards of confidentiality and data security in accordance with Australian privacy laws.